Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Autumn Lynn

Autumn Lynn

July 22, 2025

5  out of  5
rating by Autumn Lynn
"Nick is a wonderful agent. He’s knowledgeable, professional, and is always very responsive. This agency is the gold standard and what all agencies should strive for. It’s always a positive experience dealing with Nick and this agency!"
We responded:
"Thanks Autumn!"
Profile photo of David Wendell

David Wendell

July 18, 2025

5  out of  5
rating by David Wendell
"We just switched to Sean’s agency. Very easy to work with. Nick was prompt and courteous. I will be recommending to our friends"
We responded:
"Thanks Dave & Welcome to our Agency!"
Profile photo of Nicole Charley

Nicole Charley

July 17, 2025

5  out of  5
rating by Nicole Charley
"If you’re looking for true customer service, this team is the one for you! We’ve been with this agency for many years and when we moved out of state we continued using Sean Krause and his team for our Ohio properties. Almost six years later and I have yet to find an insurance agency in my current state that provides the level of exceptional service like this team has. Charmaine and Nick made every call effortless, like I had my own personal insurance concierge service. Truly the best group!"
We responded:
"Awe! Thank you Nicole! We will miss dealing with you guys regularly. Thank you for all your time with your office & your very kind words, we very much appreciate it! Sean. "
Profile photo of R Roberts

R Roberts

June 19, 2025

5  out of  5
rating by R Roberts
"Outstanding customer service. Friendly knowledgeable, agents. I phoned to start a new renter’s insurance policy. The policy was completed and emailed to me in under 15 minutes. A+++++++"
We responded:
"Thank you & so glad we could help you with your renters insurance! Sean "
Profile photo of Brenda Yarsa

Brenda Yarsa

May 30, 2025

5  out of  5
rating by Brenda Yarsa
"I totally recommend Sean Krause State Farm insurance. Special thanks to Nick Sandall for his courteous, timely and knowledgeable experience."
We responded:
"Thank you for the feedback Brenda! "
Profile photo of Hruby P

Hruby P

May 16, 2025

5  out of  5
rating by Hruby P
"Nick from the office helped me. He was very professional and made the experience go quickly!"
We responded:
"Thanks Paul! We appreciate you too! Sean"
Profile photo of Lesley Poling

Lesley Poling

May 15, 2025

5  out of  5
rating by Lesley Poling
"I have been with Sean’s office for over a decade. The staff are top notch, always helpful, and a pleasure to work with. Thank you Charmaine and Nick for all your assistance!"
We responded:
"Thank you Lesley, we appreciate your review! My staff work really hard at providing excellent service & it’s nice when clients like you take notice! Sean. "
Profile photo of Stan Kielar

Stan Kielar

May 13, 2025

5  out of  5
rating by Stan Kielar
"Nick helped me in minutes when needed. Was treated like family that care about you. I have been with Sean Krause for 25 years, I know I can count on them anytime, any day & anywhere. Thank you!"
We responded:
"Thanks Stan! I appreciate your feedback & kind words! We work really hard on our customer service & we value YOU also! Sean "
Profile photo of Joe Marusa

Joe Marusa

April 15, 2025

5  out of  5
rating by Joe Marusa
"Always responsive whenever you need them"
We responded:
"Thanks Joe! We appreciate the feedback!"
Profile photo of Matt Zimmer (zimmermatt)

Matt Zimmer (zimmermatt)

March 26, 2025

5  out of  5
rating by Matt Zimmer (zimmermatt)
"I worked with Nick in this agency to move insurance over to State Farm. He was great to work with! He is pleasant, efficient, responsive, and made everything straight-forward and easy."
We responded:
"Welcome to our agency Matt! I’m glad Nick could help you with your insurance. We appreciate your review! Sean. "
Profile photo of Kahleyla Hale

Kahleyla Hale

March 23, 2025

5  out of  5
rating by Kahleyla Hale
"Charmaine is super wonderful and a great help. She gets things done very quickly and correctly. Her attitude is a pleasure as always, I or my family have never had any issues and will continue our business with her!"
We responded:
"Thank you Kaheyla! We appreciate your feedback!"
Profile photo of Matt Houston

Matt Houston

March 14, 2025

5  out of  5
rating by Matt Houston
"The team comes through with excellent service and is easy to work with."
We responded:
"Thanks Matt. We appreciate your kind feedback & know we appreciate you as our customer too! Sean"
Profile photo of Amy Doehr

Amy Doehr

March 4, 2025

5  out of  5
rating by Amy Doehr
"Amazing team and customer service."
We responded:
"Thank you for your feedback Amy!"
Profile photo of Tracy Masters

Tracy Masters

January 14, 2025

5  out of  5
rating by Tracy Masters
"I've never dealt with a more professional or personable insurance office! Sean insured me for 20+ years before I moved away and now I'm back in Ohio and they opened their arms for me and my new hubby! Couldn't ask for better people to have your back!! I'd give 7 stars if I could."
We responded:
"Awe! Thanks Tracy! Welcome back! Happy you’re part of the family again! Sean. "
Profile photo of barbara healy

barbara healy

January 8, 2025

5  out of  5
rating by barbara healy
"Charmaine and nick were very friendly and helpful in choosing my polices for auto and home. Definitely recommend Sean Krause agency!!"
We responded:
"Thank you Barbara, and welcome to our agency! I’m so glad we could help you with your auto & home insurance. Sean. "
Profile photo of Nancy Johnson

Nancy Johnson

January 3, 2025

5  out of  5
rating by Nancy Johnson
"State Farm, especially Charmaine and Sean are fantastic. Personable service, always available when I need them. Would not do business with anyone else. I have been a customer for decades."
We responded:
"Thank you for being a long time customer Nancy! We appreciate you & the very nice review! Here’s to many more years! Sean. "
Profile photo of Kurt Faulhaber

Kurt Faulhaber

January 3, 2025

5  out of  5
rating by Kurt Faulhaber
"Thes guys are the best. Nick and Sean have always been very helpful and informative."
We responded:
"Thanks Kurt! We appreciate you too! Thank you for the kind words!"
Profile photo of Amber Pressly

Amber Pressly

November 6, 2024

5  out of  5
rating by Amber Pressly
"Absolutely amazing! Nick was efficient, fast, kind and got me well on my way within a matter of an hour!"
We responded:
"Great to hear & thank you for the review Amber! We appreciate your business! Sean. "
Profile photo of Sue Rider

Sue Rider

November 4, 2024

5  out of  5
rating by Sue Rider
"Always so helpful"
We responded:
"Thank you for your faith in us Sue! Sean. "
Profile photo of james beach

james beach

October 28, 2024

5  out of  5
rating by james beach
"Charmaine and Sean has always been there for me for all my insurances for all my vehicles and my recreation vehicles and everything I've been insured with them for over 40 years"
We responded:
"Thank you for this review Jim! "
Profile photo of Erin Gonzalez

Erin Gonzalez

October 23, 2024

5  out of  5
rating by Erin Gonzalez
"I've been working with Sean and his crew for over 20+ years! I can't put in words how grateful and helping they have been. I can't see myself going anywhere else, I even got my husband to use State Farm."
We responded:
"Thanks Erin! 20 yrs go fast! Thanks for allowing us to serve you & your family! Sean. "
Profile photo of Melody Clark

Melody Clark

October 16, 2024

5  out of  5
rating by Melody Clark
"These folks are the real deal. When I need to ask questions, or make changes to a policy, Charmaine has never rushed me through anything! She takes the time to explain all the options, so that I have what I need. Home, auto, life. State farm."
We responded:
"Thanks Melody for trusting us with your auto, home & life insurance. And thank you for your kind words! Sean. "
Profile photo of Heather Sikora

Heather Sikora

October 15, 2024

5  out of  5
rating by Heather Sikora
"Sean and his team are seriously the best. They have all been extremely helpful and friendly anytime i have had a question or an issue. I highly recommend Sean Krause for all of your insurance needs. My family has been with State Farm for decades upon decades."
We responded:
"Thank you kindly for the nice words Heather! We appreciate your feedback & your faith in us!"
Profile photo of JScott Summers

JScott Summers

October 15, 2024

5  out of  5
rating by JScott Summers
"Kind caring and professional people who treat you like family"
We responded:
"Thank you for the great review Scott! We appreciate you too! Sean. "
Profile photo of holly howser

holly howser

October 15, 2024

5  out of  5
rating by holly howser
"My experience with Sean was excellent. I had major trouble with my prior insurance company, who would not insure my home (for very small nit-picky reasons). Sean and the State Farm team were quickly responsive and available to me. The process for gaining home insurance was smooth, and the team was kind and easy to work with. I recommend State Farm to anyone looking for a positive and simple experience."
We responded:
"Thank you Holly! I was so glad we could help you out with all your insurance needs! We look forward to working with you for many years to come! Sean. "