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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Harry Hamlin

Harry Hamlin

March 13, 2026

5  out of  5
rating by Harry Hamlin
"Nick Sandell at the Sean Krause insurance agency in Elyria Ohio was unbelievably helpful. They gave me the same amount of coverage for less than half of what I was paying for years. I would refer anyone to them at this point. We are off to a good start."
We responded:
"Welcome to our agency Harry. I’m glad we could save you so much money! We appreciate the feedback. Sean. "
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Jazlyn Segarra

March 12, 2026

5  out of  5
rating by Jazlyn Segarra
"My family has been with Sean's office for over 25 years! They have insured my grandparents, my parents, and now I and my families needs. Charmaine, Sean, Nick and Marianne are a power team. They have helped from small changes to large strenuous claims assistance. Coming from insurance, it is not easy and simple but they sure make it feel that way, even in tough moments. I highly recommend them. They will do all they can for you with honesty and clarity. Appreciate you all so much!"
We responded:
"Thank you Jazlyn & such nice words too. We appreciate you also! Thank you for the feedback, Sean. "
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Danielle Swanson

March 4, 2026

5  out of  5
rating by Danielle Swanson
"Sean & Nick are always fast to answer any of my questions and are very knowledgeable! I’d definitely recommend!!!"
We responded:
"Thank you Danielle! We appreciate your 5 star feedback. Thank YOU for being our customer! Sean. "
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Angela Muniz

March 1, 2026

5  out of  5
rating by Angela Muniz
"I have delt with Sean Krause for 12 yrs now. Ive only ever had amazing rates with him, also have received multiple meaningful and thoughtful birthday wishes, holiday cheers, and knowing if I ever had an issue with anything they where the first to help and resolve any issues. As most insurance agencies may take your rates down low to sell you, Sean Krause was genuine and honest and if you choose them, they choose you also for life if you need them. I appreciate you guys <3"
We responded:
"Awe, such kind words Angela! We appreciate you too very much! Thank you for being a long term loyal customer! Sean. "
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Sabrea Sales

February 18, 2026

5  out of  5
rating by Sabrea Sales
"So helpful, nice and get any problems that I have settled fast !!"
We responded:
"Thank you for the kind words Sabrea! We appreciate your feedback! Sean. "
Profile photo of lisakyer

lisakyer

February 7, 2026

5  out of  5
rating by lisakyer
"Any time I have an issue arise, Charmaine handles it with care! She is always so sweet to talk to during stressful times and makes me feel like a priority! Everyone from this office is amazing to have on my side!"
We responded:
"Thank you Lisa! Charmaine will have 30 yrs with State Farm this year, she loves what she does!"
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pam sears

November 30, 2025

5  out of  5
rating by pam sears
"Sean, Charmaine & Nick are am amazing team. aways go above and beyond to help. I've been a customer for 55 years and they've never let me down. Compassionate and highly educated in there insurance skills. Choose SEAN KRAUSE STATE FARM for your insurance."
We responded:
"Thank you Pam! We appreciate you as a long time customer too! "
Profile photo of Emily Pluta

Emily Pluta

November 13, 2025

5  out of  5
rating by Emily Pluta
"Amazing people to work with! Charmaine has helped me out on multiple occasions these past few months! I really appreciate all of her help and explainations while I am figuring out things with my insurance! Very quick at replying as well! Highly recommend this office😊"
We responded:
"Thank you Emily! Charmaine has been doing this for soon to be 30 yrs. She loves helping our customers. Appreciate your faith in our office. Sean. "
Profile photo of Kelly Ross

Kelly Ross

November 12, 2025

5  out of  5
rating by Kelly Ross
"Always a pleasant experience. Everyone in the Sean Krause State Farm office is courteous and helpful. Highly recommended"
We responded:
"Thank you for the kind review Kelly!"
Profile photo of Nick Amundsen

Nick Amundsen

October 6, 2025

5  out of  5
rating by Nick Amundsen
"We had just moved from another state and needed to get a new agent locally to better fit our needs. Needless to say, we got fantastic coverage for a great deal! Sean and Nick are awesome! They are always willing to help, and they carefully explained different options available to us while making sure to point out what sets themselves apart from their competitors. I highly recommend their services!"
We responded:
"Appreciate your review Nick & welcome to Ohio! So glad we got a great price for you too! Sean. "
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Rachel LaChance

October 6, 2025

5  out of  5
rating by Rachel LaChance
"I have had this company and agent for 20+ years and have nothing but great things to say. Anytime I need anything they are there to answer my questions. Every claim I’ve ever had to make I call them and they take care of almost all of the leg work."
We responded:
"Thank you Rachel for your thoughtful words! Thank you for being a long term customer too, we appreciate it! Sean. "
Profile photo of Shelly Mitchell

Shelly Mitchell

September 30, 2025

5  out of  5
rating by Shelly Mitchell
"We switched agents about 12 years ago and are so happy we did. The service is exceptional! We could not be more pleased. I would highly recommend Sean Krause and all of his staff. Nick and Charmaine are great to work with."
We responded:
"Thank you Shelly! We appreciate you being a loyal customer too! Appreciate the feedback! Sean"
Profile photo of Julie Nielsen

Julie Nielsen

September 17, 2025

5  out of  5
rating by Julie Nielsen
"Unbelievable service! I requested quotes via email last night and had quotes and coverage before noon! Nick was helpful and efficient! Rates are excellent! I know they'll be there if I need them."
We responded:
"Welcome to our agency Julie! Thank you for the kind review. So glad we could assist you & give you great rates as well! We look forward to working with you for many years to come! Sean. "
Profile photo of Kelly Tome

Kelly Tome

September 15, 2025

5  out of  5
rating by Kelly Tome
"A great group of people providing excellent customer service everyday!"
We responded:
"Thank you for being a long term client Kelly! We appreciate you too! Thank you,Sean. "
Profile photo of Pam Minnich

Pam Minnich

September 15, 2025

5  out of  5
rating by Pam Minnich
"I was with State Farm for years and then I got married and went to my husband insurance company and things changed and I said to husband let me call my old agent back and see what they can do for us. They have saved us money glad to be back with them they are amazing thank you pam"
We responded:
"Welcome back Pam & thanks for the nice Review. So glad we could save you money on your insurance too! Sean"
Profile photo of Linda Sears

Linda Sears

September 9, 2025

5  out of  5
rating by Linda Sears
"Sean has been extremely helpful and trustworthy. We have been customers for many years and he has always been available to us when needed. We highly recommend Sean and his staff."
We responded:
"Thank you Tom & Linda, we appreciate you being such long term customers! Thanks for the great review. Sean. "
Profile photo of Drennen Foster

Drennen Foster

September 8, 2025

5  out of  5
rating by Drennen Foster
"I was referred to Sean Krause and his team, and I’m so glad I was! Their customer service is outstanding. I worked directly with Nick Sandell, who set up all my policies. He was not only professional but also incredibly personable—which is exactly what I value most. On top of that, I’m now paying a lower premium without sacrificing any coverage. I’ll definitely be referring others to them. Thank you, Sean and Nick!"
We responded:
"Thank you Drennen & welcome to our agency! So glad we could provide you good coverage & get you a lower rate too. Nick is very personable & loves to take care of our customers! Appreciate the feedback, Sean. "
Profile photo of Andrea Tanner

Andrea Tanner

September 4, 2025

5  out of  5
rating by Andrea Tanner
"Excellent customer service and quick to respond when you have questions. Fair pricing on insurance."
We responded:
"Thank you Andrea! We appreciate your kind words!"
Profile photo of AJ AJ

AJ AJ

September 4, 2025

5  out of  5
rating by AJ AJ
"Best Insurance company with outstanding Agents. The State Farm team is always there and eager to help. Thank you Nick !"
We responded:
"Thank you AJ, we appreciate your positive feedback & appreciate you as a customer as well! Sean. "
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tonykeffer

September 3, 2025

5  out of  5
rating by tonykeffer
"The staff there is great! They answer all of my questions and offer affordable solutions."
We responded:
"Thanks Jenny!"
Profile photo of Anthony Keffer

Anthony Keffer

September 3, 2025

5  out of  5
rating by Anthony Keffer
"Awesome service! Always answer the phone and take care of my needs."
We responded:
"Thanks Tony. We appreciate your kind words. Sean. "
Profile photo of Peter Majewski

Peter Majewski

September 3, 2025

5  out of  5
rating by Peter Majewski
"Everyone there is great. Friendly with a sense of urgency. Highly recommend."
We responded:
"Thank you Peter! We appreciate you too! Sean "
Profile photo of Kathy Slack

Kathy Slack

August 22, 2025

5  out of  5
rating by Kathy Slack
"Great Insurance Co. Always available very knowledgeable. Make you feel comfortable. Love the humor. Plan to stay right where I am."
We responded:
"Thanks Kathy! We love dealing with you!!"
Profile photo of Michelle Glover

Michelle Glover

August 22, 2025

5  out of  5
rating by Michelle Glover
"Awesome customer service, spoke with Nick and he was very helpful and kind got me a good rate!"
We responded:
"Hi Michelle, welcome to our agency. I’m glad we could help you with your auto & renters insurance! We look forward to working with you! Sean. "
Profile photo of Kristen Perez

Kristen Perez

August 14, 2025

5  out of  5
rating by Kristen Perez
"Very friendly office. Great prices for the coverage! I would recommend coming over to Sean Krause, my car salesman over at Elyria Ford uses them! Small world, right?"
We responded:
"Kristen, I’m glad our price meets your satisfaction, thank you for your kind review! Sean. "