Reviews

"Staff was very helpful getting me lower rates. Communication was great from Charmine kept me up to date and got me the best rates for insurance. Definitely recommend State Farm insurance for anyone looking for insurance . Thank you ."

"I have been with Sean Krause agency for 20+ years and I have nothing but good things to say about this team of people. Truly grateful for the customer experience and them going above and beyond for my family and I all these years"

"I recently bought a new car and was referred to Nick for a quote to bundle car insurance with my fiance. I called Nick and he made the process so quick and easy! Even bundle both our cars and home insurance and saved us soooo much money which was needed due to us planning a wedding next year! Definitely would recommend so glad Nick was able to save us so much money!!!"

"Everyone has been so friendly and helpful! We recently moved into the area and are fortunate to have been in contact with Nick. It has been a very smooth transition."

"Great customer service and knowledgeable. They go the extra mile for their customers which is important in the current days of AI."

"The customer service is unbeatable. This is why you have State Farm. It has the small town feel where everybody knows your name. The entire office staff is just amazing and professional. Love doing business with Sean Krause’s office."

"Recently switched to this State Farm office and to say I’m satisfied is an understatement. Charmaine is amazing and so knowledgeable. I’m confident that our business and properties are properly insured."

"Been with this agency on and off for years! I was State Farm agent/office manager myself for many years. Still cannot beat Sean and Charmaine!! I recommend everyone I can to them."

"They and Nick especially has been great, communicable, and got me a great deal!"

"I have always had a great experience at this office. Always treated like family."

"I truly appreciate how quickly my auto policy was issued—thank you, Nick, for a job well done!"

"had to set up my own policy for my new car and nick was very helpful throughout the entire process and explained everything in a way i could understand. have had a great experience with this location"

"Working with State Farm has been such a refreshing and wonderful experience for my property insurance and my vehicle insurance needs. Charmaine has been so helpful in explaining any questions I may have throughout the time I’ve been working with her. She’s always quick to reply with the answer I’m looking for. Insurance can be confusing but with a great insurance agent like Charmaine it’s not and I love that!"

"Great customer service, outstanding staff, friendly, and extremely knowledgeable/ helpful!"

"Nick Sandell at the Sean Krause insurance agency in Elyria Ohio was unbelievably helpful. They gave me the same amount of coverage for less than half of what I was paying for years. I would refer anyone to them at this point. We are off to a good start."

"My family has been with Sean's office for over 25 years! They have insured my grandparents, my parents, and now I and my families needs. Charmaine, Sean, Nick and Marianne are a power team. They have helped from small changes to large strenuous claims assistance. Coming from insurance, it is not easy and simple but they sure make it feel that way, even in tough moments. I highly recommend them. They will do all they can for you with honesty and clarity.

Appreciate you all so much!"

"Sean & Nick are always fast to answer any of my questions and are very knowledgeable! I’d definitely recommend!!!"

"I have delt with Sean Krause for 12 yrs now. Ive only ever had amazing rates with him, also have received multiple meaningful and thoughtful birthday wishes, holiday cheers, and knowing if I ever had an issue with anything they where the first to help and resolve any issues. As most insurance agencies may take your rates down low to sell you, Sean Krause was genuine and honest and if you choose them, they choose you also for life if you need them. I appreciate you guys <3"

"So helpful, nice and get any problems that I have settled fast !!"

"Any time I have an issue arise, Charmaine handles it with care! She is always so sweet to talk to during stressful times and makes me feel like a priority! Everyone from this office is amazing to have on my side!"

"Sean, Charmaine & Nick are am amazing team. aways go above and beyond to help. I've been a customer for 55 years and they've never let me down. Compassionate and highly educated in there insurance skills. Choose SEAN KRAUSE STATE FARM for your insurance."

"Amazing people to work with! Charmaine has helped me out on multiple occasions these past few months! I really appreciate all of her help and explainations while I am figuring out things with my insurance! Very quick at replying as well! Highly recommend this office😊"

"Always a pleasant experience. Everyone in the Sean Krause State Farm office is courteous and helpful. Highly recommended"

"We had just moved from another state and needed to get a new agent locally to better fit our needs. Needless to say, we got fantastic coverage for a great deal! Sean and Nick are awesome! They are always willing to help, and they carefully explained different options available to us while making sure to point out what sets themselves apart from their competitors. I highly recommend their services!"

"I have had this company and agent for 20+ years and have nothing but great things to say. Anytime I need anything they are there to answer my questions. Every claim I’ve ever had to make I call them and they take care of almost all of the leg work."